All your money is secured and accounted for behind one account. We help protect buyers, sellers, businesses, and all types of online payments. Send and receive money across the globe. We’ve got your back while you do.
If an eligible item that you've purchased online doesn't arrive or doesn't match the seller's description, we'll look into it. If it's discovered that something is wrong, our Purchase Protection program will reimburse you for the full purchase price of the item plus shipping costs.
Eligible items must be tangible goods. You must pay for it using your PayPal account, and your account must be in good standing. You must also pay for the item with one payment.
You’re not liable for unauthorized purchases made from your account if you file a report within 60 days.
We're here to help. Get full support with suspicious activity, identity theft, or phishing. Report your suspicions to us directly.